I ordered a new computer on August 22, because my old or current one started acting up. My new computer got here yesterday, but I have to return it. I was using a VGA connector from my monitor to my old computer, however my monitor also has a HDMI port. The new computer has 5 video outputs, one DVI, three mini display port connectors and a HDMI output. Apparently there are different DVI connectors and the adapter I got from Staples did not match. Next I got a VGA to mini display port adapter, but even though it looked like it should fit, it would not push in. I went back and got an HDMI connector, but I was not able to push that into the connection either. I think they sold me a defective computer and I spent 6 hours trying to hook up a monitor, so I am sending it back and I will never buy anything HP again.
I just talked with HP and they want to charge me a 15% restocking fee to take back the defective computer that they sold me. I had a real difficult time with the Virtual Assistant and I pleaded with her to let me talk with a real person, because the serial number on my computer did not get into her database yet. A computer is no good without a monitor, is a pile of junk and that is what I received. I asked the technical assistant if I could speak with his manager about the restocking fee and he said that they do not do that. I told him this is a horrible way of doing business and that I was going to tell all 759 of my followers never to buy a computer from HP and then they put me on hold and I had to explain all of my difficulties and they decided that they would take the computer back and wave the restocking fee.
A VGA Video Graphics Array connector is a three-row 15-pin DE-15 connector, this is old but still popular. A DVI Digital Visual Interface connector is also older, but it is used on many laptops and desktops. It comes in three different types: DVI-A (analog), DVI-D (digital) and the DVI-I (integrated), which are all the same larger size. The Digital and Integrated connectors also come in single and dual link so there are 5 different options for the DVI connection. Display Port is found on many PC laptops and this is an interface technology that is designed to connect high-end graphics capable PCs and displays. There is also a Mini DisplayPort version. HDMI High-Definition Multimedia Interface is found on most newer PC laptops and this comes in regular HDMI as well as HDMI Micro and HDMI Mini.