Problem Not Resolved

It seems that I am faceless on WordPress.  I am just a nondescript writer who lacks character and individuality, a person who is uninteresting and thus I am left to the mercy of the Happiness Engineer who does write back to me, but does not fix my problem.  I complained about my issue several times and it always get put on the back burner.  Yesterday I complained again in an email saying, “I get email notifications when someone likes a comment that I make on their site, but I do not get email notifications when they make a reply back to me.  This does not seem like rocket science and I reported this defect, but nothing was ever done about it.”  I got the following response back, “If you’re not receiving comment notification emails, you can do the following: First check to make sure you are the author on the post where the comments are getting added.  Check the Settings → Discussion page to make sure email notifications are turned on.  Check the spam/junk folder in your email program to make sure the messages weren’t filed there by mistake.”

This is no help and it is frustrating, because nobody likes being ignored, taken for granted or having someone look right past them.  My pleas for help have been dismissed and rejected and I have been treated with indifference.  Recent research indicates that the act of giving someone the cold shoulder or the silent treatment by ignoring them activates the same area of the brain where physical pain comes from.  The WordPress response to my email was just insulting, as I was passed off by an answer that did nothing to help me.  If someone responds to a comment that I make on their site, I never know.  If they hit the LIKE button on my comment, then I get an email that they liked my comment and I can go there to see if they did respond to my comment or not.  It seems to me that this issue should not be all that hard to fix!

19 thoughts on “Problem Not Resolved

  1. Weird. I think I get notifications (not emails because I’ve turned off email notifications because my email box was getting overwhelmed) on my WordPress app on my iPhone whenever anyone either likes or replied to one of my comments.

    Liked by 1 person

      1. Well, it’s not so much that there’s a limit as much as it is that there are just too many and I don’t check my email often enough, so when I do, there are hundreds of unopened emails. My “real” emails were getting lost. So I turned off WordPress email notifications and now, when I check my emails, only “real” emails are there.

        Liked by 1 person

      2. Nope, it’s not that I think my blogger friends aren’t “real.” It’s a matter of redundancy. I see all the posts from those I follow on my WordPress reader and I get notifications on my WordPress app on my iPhone every time anyone likes or comments on one of my posts or responds to one of my comments. So why clutter up my email with redundant emails?

        Liked by 1 person

      3. Totally understandable, sometimes I think that I am funnier than I actually am, and I say things not intentionally trying to hurt someone else’s feelings and then I have to follow up by apologizing. It is your phone and you should use it however you want without anyone judging you, please accept my apology for insinuating that your blogger friends are insignificant.

        Liked by 1 person

      4. Totally understandable, sometimes I think that I am funnier than I actually am, and I say things not intentionally trying to hurt someone else’s feelings and then I have to follow up by apologizing. It is your phone and you should use it however you want without anyone judging you, please accept my apology for insinuating that your blogger friends are insignificant.

        Liked by 1 person

  2. i only get a notification that i recieved a comment if that comment is the first time the blogger made a comment.
    now, how do i know there’s a comment? not through my e-mail. i log on to wordpress, using wordpress.com, not the blog url. i go straight to a page where my posts don’t list, like a summary of my dashboard.
    the first thing on it is:
    my sight
    reader
    create a post
    me
    manage notification

    if you click on manage notification, you’ll see this:

    all
    unread
    comments
    follows
    like

    and if anyone replied to you, you’ll see an additional
    reply

    clicking on any of the items above will select and display them to you.
    for examplye, if you click on follow, it’s the last person + total number of followers you have that you’ll see. clicking on that item will open to you the last ten bloggers that started following you.

    if you click on comment, all the comments made to you will show. clicking on a comment will open that message and give you the option to approve/reply/like/trash

    the same goes if you have a reply, though you can still read the reply with the comments.

    if you click on all or unread, well, everything will display, or everything that you have’t yet read.

    I hope this didn’t make you more confused. if you need any clarification, just ask.

    Like

    1. Thanks for trying to help me and I am not confused. My Comments on other sites dialog box has everything checked and I do get emails when someone likes my comments, but this is not the case for Replies to my comments. Since I have that box checked, I should be getting these emails, but such is life.

      Liked by 1 person

      1. I meant to reply to this sooner but was unable to. there’s a way for you to make it so you have to approve every comment, though i’m not sure how toand when you leave a comment on a page, you can check a box that says you want to be notified when someone replies.

        Liked by 1 person

  3. This discussion is why I initially began using the like button as a form of acknowledgement (when I respond to a comment) – because it always goes back to the originator (I hope). I noticed a lot of comments made to/around my comments weren’t being notified; with the like button activated (my notification), I go check to see what’s happened (if anything). I don’t know how it makes sense, but …

    Liked by 1 person

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