It seems that I am faceless on WordPress. I am just a nondescript writer who lacks character and individuality, a person who is uninteresting and thus I am left to the mercy of the Happiness Engineer who does write back to me, but does not fix my problem. I complained about my issue several times and it always get put on the back burner. Yesterday I complained again in an email saying, “I get email notifications when someone likes a comment that I make on their site, but I do not get email notifications when they make a reply back to me. This does not seem like rocket science and I reported this defect, but nothing was ever done about it.” I got the following response back, “If you’re not receiving comment notification emails, you can do the following: First check to make sure you are the author on the post where the comments are getting added. Check the Settings → Discussion page to make sure email notifications are turned on. Check the spam/junk folder in your email program to make sure the messages weren’t filed there by mistake.”
This is no help and it is frustrating, because nobody likes being ignored, taken for granted or having someone look right past them. My pleas for help have been dismissed and rejected and I have been treated with indifference. Recent research indicates that the act of giving someone the cold shoulder or the silent treatment by ignoring them activates the same area of the brain where physical pain comes from. The WordPress response to my email was just insulting, as I was passed off by an answer that did nothing to help me. If someone responds to a comment that I make on their site, I never know. If they hit the LIKE button on my comment, then I get an email that they liked my comment and I can go there to see if they did respond to my comment or not. It seems to me that this issue should not be all that hard to fix!